An Introduction to Museums and Public Value / Carol A. Scott -- Section A. The operational environment : public value building blocks -- Creating Strategic Value : Thinking, Acting and Learning / Mark L. Weinberg and Kate Leeman -- Intentional Practice and Public Value / Randi Korn -- Evaluating Public Value : Strategy and Practice / Mary Ellen Munley -- Section B. Case studies : implementing public value -- Planning for public impact : a case study / Mike Houlihan -- Creating Public Value through Museum Education / Ben Garcia -- The Public as Co-producers : making the London, Sugar and Slavery gallery, Museum of London Docklands / David Spence, Tom Wareham, Caroline Bressey, June Bam-Hutchison, Annette Day -- Section C. Working with the authorising environment -- Measuring Public Value : Reflections from Australia / Lisa Conolly -- Museums and Public Value : A U.S. Cultural Agency Example / Marsha L. Semmel -- Public Value and Public Policy in Britain : Prospects and Perspectives / David O'Brien -- Social Impact or Public Value : Perspectives from a National Professional Association / Sharon Heal -- Going Further : Public Value in Scotland / Joanne Orr
